Delete your data

Last updated: 15 November 2026

You can ask us to delete the data DressUp holds about you: your photos from the mirror, your try-on images, your WhatsApp number, name and chats with the shop, and your answers (such as new-arrival choice and wedding month).

How to ask

1. On WhatsApp: send DELETE MY DATA to the shop's WhatsApp number you chatted with. Shop staff see it in the DressUp console and pass it to us.
2. Or contact us directly: email [email protected] or call/WhatsApp Prakash Enterprises on +91 90804 00332, giving the phone number you used and the shop you visited.
3. Or at the shop: ask the staff at the counter; they can request it from the console.

What happens next

• We confirm the request with the phone number it came from.
• Within 30 days we delete your photos, try-on images, WhatsApp messages and customer record from DressUp's systems and backups, and stop all messages to you.
• We reply to confirm when it is done.

Only want to stop new-arrival messages? Reply STOP on WhatsApp; that takes effect immediately. Messages already delivered to your phone stay in your WhatsApp app, which you can clear yourself.

Shops and console users

A shop that stops using DressUp can ask us to delete all of its data, including its customers' data and its WhatsApp connection details, using the same contact above.